Here are answers to some of our most popular questions.
What’s the Scimitar order process?
It’s straightforward. From your initial enquiry, our team will provide you with prices and examples, and arrange for samples to be delivered if required. Once everything is agreed and payment has been processed, the project will go to our artwork team to be created. Once you’re happy and the items are signed off, the items are sent to our factories. They are then checked here at Scimitar HQ before heading out to you.
Do you have minimum order quantities?
We do. For the majority of our custom sportswear, the MOQ is 10 units. For bulk, intricate items (such as headbands, noise sticks and caps, the MOQ will be higher. Check each of our product pages for the MOQ breakdown.
Do I need to have my own design?
Not necessarily. The majority of our customers are armed with an array of ideas, colours and a logo, but our in-house creative department are specialists in taking your ideas and turning them in to masterpieces. You may have a design already that just needs looking over; whatever stage you’re at, we can help.
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More frequently asked questions below!
Knowledge.The Custom Sportswear Specialists
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Simple.Straightforward Order Process
Can I cross-order to reduce costs?
Absolutely! Using Scimitar as a one-stop shop has benefits for all involved. Allowing you to bring down costs and have one point of contact, it allows us to ensure your items are all consistent, meeting the highest standard we set ourselves.
Do you have an Online Kit Designer?
At the moment, no. Our mantra from the beginning has been to offer our customers a bespoke service, with designs from the ground up. While we’re not ruling it out in the future, we need to ensure our product offers customers the highest level of customisation possible.
What if I have more questions?
Speak to the team; we’ll happily answer any questions you have. Email firstname.lastname@example.org, call 01905 425324 or click the button below and get in touch with our team of specialists.
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Let’s have a chat
We’d love to hear from you. A member of our specialist team will respond to your enquiry within 24 hours.